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TheTestingPOD Important Information

  1. Please note that the operating hours of TheTestingPOD are from Monday to Sunday, 9am to 5pm (last appointment for RT-PCR test at 4.00pm, last test before 4.30pm).

  2. The operating hours for TheTestingPOD at Grand Mercure Roxy (level 4) and The Riverwalk (B1-30/31) are from Monday to Friday, 10am to 5pm (closed for lunch from 1pm to 2pm)

  3. If you are late for your appointment, you may still walk-in and show the staff on-site your confirmed appointment details. Kindly avoid being late from your confirmed appointment. You may need to wait longer should there be clients arriving after you have missed your confirmed appointment. 
  4. If you are early for your appointment, you may still walk-in and show the staff on-site your confirmed appointment details.
  5. You are required to bring along your NRIC/FIN and/or passport for registration and verification at TheTestingPOD.
  6. Please check your pre-departure testing requirements and ensure your test is done within the testing requirements before proceeding with your test. TheTestingPro™ and its employees will not be liable should your digital health cert not be accepted or is invalid for any pre-departure test requirements for whatever reasons.
  7. Minors aged 3 to 12, must be accompanied by a caregiver, aged 21 years old and above. The caregiver may be required to render assistance to our staff where necessary. 
  8. Upon completion of your Pre-Departure (PDT) ART test, you will be issued a test result slip at TheTestingPOD and will be given instructions on how to submit a request for a Notarised Digital Health Certificate which includes the EU DCC compatible QR Code. 
  9. Should you require testing out of operational hours or prefer to have us come down to your preferred location, you may book for our Mobile Testing Service by clicking this link. Please note that additional surcharges may apply subjected to booking conditions (important information to take note of before booking appointment).
  10. For any enquiries on:-
    • Antigen Rapid Test (ART) for Pre-Departure Test (PDT), please email us at art@thetestingpro.com
    • Polymerase Chain Reaction (RT-PCR) Nasopharyngeal Swab Pre-Departure Test (PDT) please email us at pcr@thetestingpro.com